FAQ (Frequently Asked Questions)
Activation is fast — your account is usually ready within a few minutes after your order is confirmed.
What do I need to use the service?
You only need a stable internet connection and a compatible device such as a Smart TV, Android box, phone, tablet, or computer.
How long does activation take?
Activation is instant. After your payment is confirmed, your access details are sent within a few minutes.
Can I use the service on multiple devices?
Yes, you can install it on multiple devices, but one account supports one device at a time. If you need multi-user access, additional lines are available.
Do you offer refunds?
Yes — if you encounter any technical issue that our support cannot resolve, we offer a refund guarantee depending on your plan.
Are updates included?
Yes, all updates and new content are included automatically at no extra cost.
What is the quality of the content?
We provide high-quality streams ranging from UHD to 4K, depending on your device and internet speed.
What if I face buffering or freezing?
Our servers are optimized for smooth streaming. If you ever face issues, our support team will guide you to fix your connection or adjust settings for the best performance.
What payment methods do you accept?
We accept major payment methods including:
Credit/Debit cards
PayPal
Local & international payment options (depending on your location)
Can I upgrade or change my plan later?
Yes, you can upgrade or extend your plan anytime. Just contact our support team.
Is there customer support?
Absolutely. Our support team is available 7 days a week to assist with installation, troubleshooting, and any questions.
What do I need to use the service?
You only need a stable internet connection and a compatible device such as a Smart TV, Android box, phone, tablet, or computer.
How long does activation take?
Activation is instant. After your payment is confirmed, your access details are sent within a few minutes.
Can I use the service on multiple devices?
Yes, you can install it on multiple devices, but one account supports one device at a time. If you need multi-user access, additional lines are available.
Do you offer refunds?
Yes — if you encounter any technical issue that our support cannot resolve, we offer a refund guarantee depending on your plan.
Are updates included?
Yes, all updates and new content are included automatically at no extra cost.
What is the quality of the content?
We provide high-quality streams ranging from UHD to 4K, depending on your device and internet speed.
What if I face buffering or freezing?
Our servers are optimized for smooth streaming. If you ever face issues, our support team will guide you to fix your connection or adjust settings for the best performance.
What payment methods do you accept?
We accept major payment methods including:
Credit/Debit cards
PayPal
Local & international payment options (depending on your location)
Can I upgrade or change my plan later?
Yes, you can upgrade or extend your plan anytime. Just contact our support team.
Is there customer support?
Absolutely. Our support team is available 7 days a week to assist with installation, troubleshooting, and any questions.
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